Power Wheelchair User at Timanfaya National Park
Hayley Became the First Power Wheelchair User to Experience the Luna Tour at Timanfaya National Park
Despite making multiple visits to Lanzarote, Hayley, aged 52 from the UK, had never managed to partake in the Luna Route tour, which winds through the stunning volcanic landscapes of Timanfaya National Park.
This renowned geological wonder attracts over a million visitors each year. The guided tour takes you through the park's heart, revealing breathtaking geological formations from volcanic eruptions in the 18th century. The terrain is so unique and otherworldly that it resembles the surface of the moon, hence the name "Luna Tour."
Tour buses were not sufficiently accessible
The Luna Route tour requires an authorised tour bus with official guides, and until recently, these buses lacked adequate adaptations for wheelchair users. Hayley, with her power wheelchair, was unable to transfer to a regular seat or navigate the steps of the official tour buses, making the Luna Tour inaccessible for her.
However, this visit was different. On her second stay as a holiday guest of LanzAbility, Hayley told us she’d love to visit the public displays at Timanfaya, even though she couldn't partake in the Luna Tour.
Upon arriving at the park, David was informed that two newly acquired buses were equipped with electric wheelchair lifts. After explaining Hayley’s situation to the official guides, emphasising how important this trip was to her, they agreed to take her onboard.
Hayley makes history
Several photos captured the historic moment when the LanzAbility team, alongside three official guides, worked together to operate the lift for the first time. Hayley, the first-ever power wheelchair user, was successfully lifted onto the bus, making her dream a reality. “I can’t believe this is finally happening!” Hayley exclaimed, delighted, after being lifted onto the tour bus.
A small step for Hayley, a big step towards accessibility for all
This seemingly small accessibility win turned out to be the highlight of her stay, closely followed by the actual Luna Route. With Hayley’s permission, we decided to publish her story in the press to create awareness for this incredible news. It was printed in six local and national newspapers, which all agreed that this is a huge step towards a more accessible Lanzarote.